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Terms of Service

Last updated: February 27, 2026

Acceptance of Terms

These Terms of Service govern your use of ConnectWell Asia and its services. By accessing and using our website, you agree to be bound by these terms in their entirety. If you do not agree with any part of these terms, you are not permitted to use our services. We reserve the right to modify these terms at any time without prior notice. Your continued use of our platform following any changes constitutes your acceptance of the revised terms. We encourage you to review these terms regularly to stay informed of any updates. If you have any questions about our terms, we are here to assist you.

User Obligations

As a user of our platform, you agree to comply with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree not to engage in any unlawful, fraudulent, or harmful activities while using our services. This includes but is not limited to uploading malware, attempting to gain unauthorized access, or harassing other users. You must provide accurate and complete information when registering or updating your profile. We reserve the right to suspend or terminate accounts that violate these obligations. Additionally, you agree to use our services only for legitimate purposes related to developing communication and interpersonal skills in the Malaysian context.

Intellectual Property Rights

All content, materials, and resources provided on our platform, including but not limited to text, graphics, logos, images, and videos, are protected by copyright and intellectual property laws. We retain all rights to this original content. You are granted a limited, non-exclusive, and non-transferable license to access and use these materials for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or transmit any content without our express written permission. User-generated content remains your property, but by submitting it, you grant us the right to use, display, and distribute it across our platform. We respect intellectual property rights and expect all users to do the same when engaging with our educational materials and services.

Limitation of Liability

Our services are provided on an “as is” basis without warranties of any kind. We do not guarantee that our platform will be error-free, uninterrupted, or free from harmful components. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use our services. This includes loss of data, business interruption, or lost profits. Our total liability is limited to the amount you paid for our services. Some jurisdictions do not allow limitations on liability, so these restrictions may not apply to you. We encourage users to take appropriate precautions when using our platform.

Termination of Services

We reserve the right to terminate or suspend your account and access to our services at any time, with or without cause, and with or without notice. Grounds for termination include violation of these terms, illegal activity, abuse of our systems, or conduct we deem harmful to our community. Upon termination, your right to access our services immediately ceases. You remain responsible for any outstanding obligations incurred prior to termination. We may delete your account data after a reasonable period following termination, though some information may be retained for legal compliance purposes. You may request account deletion at any time by contacting us. We will make reasonable efforts to honor deletion requests, subject to legal and contractual obligations. Termination does not relieve you of any financial obligations or liability you may have incurred.